If you need to cancel your booking, our standard cancellation policy is as follows: 

• over four weeks before the start of an event, your registration fee will be refunded in full, less a 10% (plus VAT) charge to cover administrative costs.
• between two and four weeks before the start of an event, you will be refunded 50% of your registration fee.
• less than two weeks before the start of an event, your registration fee will not be refunded.

Name substitutions will be accepted at any time but you must notify us of these in writing in advance of the event.